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Last Updated: 23 March 2023

Whilst we hope that the publication scheme covers the majority of corporate information about the Trust you may need. However, as a member of the public the Freedom of Information Act 2000 (the “Act”) gives you the right to request any information that the Trust holds. This could be in digital, paper or other media format (such as audio or video).

Under the terms of the legislation, following a written request (or an email to This email address is being protected from spambots. You need JavaScript enabled to view it.) the Trust has a duty to

• Inform the requester whether the information exists
   
• Release the information within 20 working days

There are a number of exemptions under the FOI Act that may prevent the release of certain documents. For example,

• Section 38 – Information that may risk the health and safety of an individual
   
• Section 40 – Confidential information (see the ”Access to Records” section under "Your Information")
   
• Section 43 – Information that may prejudice the commercial interests of the organisation

Full details of the Act and your rights can be found on our website or at: http://www.ico.gov.uk/what_we_cover/freedom_of_information.aspx

Making an FOI Request

If you would like to make a request, please write to:

Freedom of Information Co-ordinator
St. Peter’s Hospital
Information Services
Chertsey House
Guildford Road
Chertsey
KT16 0PZ

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Whilst we cannot accept telephone requests, you can contact our FOI Co-ordinator if you have any queries about your request or would like help locating a document on our website or through the Freedom of Information Act.

Questions about Mental Health Services

Ashford & St Peter’s Hospitals NHS Foundation Trust is an acute Trust and does not have mental health services. May we refer you to Surrey & Borders Partnership NHS Foundation Trust, who is our local provider of specialist mental health services: This email address is being protected from spambots. You need JavaScript enabled to view it.

Search our Request Archive

You may be able to find an answer to your request in our archives on this website.

Use the search box above, go to our "FOI by Category" section, or view our register of requests received.

Supplier Requests for Information

If you are a supplier wishing to supply the Trust it may be quicker and more productive to contact the Procurement Department to discuss any potential opportunity, before submitting an FOI request. In the first instance, please call our main switchboard number (01932 872000) and ask for the Procurement team.

Charges

We do not charge for materials supplied in any request. However, if the completion of the request would exceed 18 staff hours or comprise an exceptionally large amount of photocopying, a charge may be required to be paid before materials are released. We shall make this clear to the requester on acknowledgement of the request. The majority of requests received since the inception of the Act have been resolved through email contact or via direction to the appropriate document on our website.

Environmental Information Requests (EIRs)

If you wish to make an Environmental Information Request to the Trust please contact:

Acting General Facilities Manager
Estates Department
St. Peter’s Hospital
Guildford Road
Chertsey
KT16 0PZ


More details about EIRs can be found at:
http://www.ico.gov.uk/what_we_cover/environmental_information_regulation.aspx

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