The Trust acknowledges the important role which our volunteers play in complementing the work of our staff and we welcome the varied and unique contributions volunteers make to patients, carers, the public and staff at the Trust.

The Trust therefore encourages, promotes and supports the involvement of volunteers within its hospitals and services and recognises the valuable contribution and efforts of these individuals who give freely of their time, energy and skills to benefit the Trust. In doing so, it is clearly recognised volunteers will complement, but not replace, the role of a paid member of staff.

Volunteering is open to all, regardless of background, ethnicity, faith, gender, sexual orientation or disability.

There is a minimum age for volunteering and that is 16 years and there is no upper age limit provided the volunteer is fit to undertake the duties of the role.

The Trust recognises that volunteering can also contribute to raising individual self-esteem and self-confidence and volunteers can make a valuable contribution to the quality of life of service users, families, carers and the staff at the Trust. It should be noted not everyone who wishes to become a volunteer will be suitable for this role. If a prospective volunteer is not suitable for volunteering in a health setting, then the volunteer will be provided feedback by the Patient Experience Manager or Volunteers Co-ordinator in a sensitive manner.


Policy Details

Download: PDF version
Compiled by: Head of Patient Experience and Involvement
Ratified by: Quality Care Committee
Date Ratified: Jul 2020
Date Issued: September 2020
Review Date: Jul 2023
Target Audience: All areas using Volunteers
Contact name: Head of Patient Experience and Involvement


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